Privacy Policy - AIMarketingBG.com
Effective Date: August 12, 2025
Last Updated: August 12, 2025
Introduction
At AIMarketingBG.com ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our digital services including AI solutions, digital marketing, content creation, and IT security services.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, company name, job title
- Business Information: Industry, company size, project requirements, budget preferences
- Technical Information: IP address, browser type, device information, operating system
- Communication Data: Messages, feedback, support requests, consultation notes
- Payment Information: Billing address, payment method details (processed securely through third-party providers)
Automatically Collected Information
- Website usage data and analytics
- Cookies and similar tracking technologies
- Session information and user preferences
- Performance metrics and error logs
How We Use Your Information
We use your information for the following purposes:
Service Delivery
- Providing AI services, digital marketing, content creation, and IT security solutions
- Customizing services to meet your specific business needs
- Managing project development and implementation
- Delivering customer support and technical assistance
Business Operations
- Processing payments and managing billing
- Communicating about services, updates, and project status
- Improving our services and developing new solutions
- Conducting market research and analytics
Legal and Security
- Ensuring compliance with applicable laws and regulations
- Protecting against fraud and unauthorized access
- Maintaining data security and system integrity
- Responding to legal requests and protecting our rights
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
- Trusted third-party vendors who assist in delivering our services
- Cloud hosting providers and technical infrastructure partners
- Payment processors and billing service providers
- Analytics and performance monitoring tools
Legal Requirements
- When required by law, court order, or government request
- To protect our rights, property, or safety, or that of our users
- In connection with legal proceedings or investigations
- To comply with regulatory obligations
Business Transfers
- In the event of a merger, acquisition, or sale of business assets
- During due diligence processes (under strict confidentiality agreements)
Data Security
We implement comprehensive security measures to protect your information:
- Encryption: Data transmission and storage using industry-standard encryption
- Access Controls: Restricted access to personal information on a need-to-know basis
- Security Monitoring: Continuous monitoring for threats and vulnerabilities
- Regular Audits: Periodic security assessments and compliance reviews
- Staff Training: Regular privacy and security training for all employees
International Data Transfers
As a Bulgarian company, we primarily process data within the European Union. When we transfer data internationally, we ensure adequate protection through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
- Other legally recognized transfer mechanisms
- Appropriate safeguards and security measures
Your Rights and Choices
Under applicable privacy laws, including GDPR, you have the following rights:
Access and Portability
- Request access to your personal information
- Obtain a copy of your data in a portable format
- Receive information about how your data is processed
Correction and Updates
- Request correction of inaccurate or incomplete information
- Update your contact preferences and account settings
- Modify your service requirements and preferences
Deletion and Restriction
- Request deletion of your personal information (subject to legal obligations)
- Restrict processing of your data in certain circumstances
- Object to processing based on legitimate interests
Withdraw Consent
- Withdraw consent for data processing where consent is the legal basis
- Opt-out of marketing communications at any time
- Modify cookie preferences and tracking settings
To exercise these rights, contact us at in**@***********bg.com or +359 88 2521755.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential Cookies
- Required for website functionality and security
- Session management and user authentication
- Load balancing and performance optimization
Analytics Cookies
- Website usage statistics and performance metrics
- User behavior analysis and service improvement
- A/B testing and feature optimization
Marketing Cookies
- Personalized content and service recommendations
- Marketing campaign effectiveness measurement
- Social media integration and sharing features
You can manage cookie preferences through your browser settings or our cookie preference center.
Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations:
- Active Accounts: Duration of business relationship plus 3 years
- Project Data: 5 years after project completion for support purposes
- Marketing Data: Until you opt-out or 3 years of inactivity
- Legal Records: As required by applicable laws and regulations
Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take immediate steps to delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through:
- Email notification to registered users
- Prominent notice on our website
- Updated effective date at the top of this policy
Contact Information
For questions about this Privacy Policy or our data practices, please contact us:
AIMarketingBG.com
Address: ul. Yordan Yovkov 2 9300 Dobrich, Bulgaria
Email: in**@***********bg.com
Phone: +359 88 2521755
Data Protection Officer: Available at the above contact information
Regulatory Information
This Privacy Policy is designed to comply with:
- General Data Protection Regulation (GDPR)
- Bulgarian Personal Data Protection Act
- Other applicable European and international privacy laws
For EU residents, you have the right to lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.
This Privacy Policy is effective as of the date listed above and applies to all information collected by AIMarketingBG.com through our website and services.
