AI Marketing BG protects your personal data in full compliance with the GDPR (General Data Protection Regulation) and applicable Bulgarian data protection laws. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our AI-powered marketing services.

1. Information We Collect

We collect the information you provide directly when you:

  • Submit contact forms or request consultations
  • Subscribe to newsletters or marketing communications
  • Use our AI marketing tools and services
  • Create an account on our platform
  • Communicate with us via email, phone, or social media

Types of personal data we may collect:

  • Name, email address, phone number
  • Company name and business details
  • IP address, browser details, device information
  • Usage data from our AI tools
  • Marketing preferences and communication history

2. How We Use Your Information

We process your data only for clear, lawful purposes, including:

  • Delivering and improving our AI marketing services
  • Responding to inquiries and support requests
  • Sending marketing communications (only with your consent)
  • Analyzing website usage to enhance user experience
  • Meeting legal obligations
  • Detecting and preventing fraud or security risks

3. Legal Basis for Processing (GDPR)

We process your personal data under the following GDPR bases:

  • Consent: For optional marketing communications
  • Contract: To provide requested services
  • Legitimate Interest: To improve services and maintain security
  • Legal Obligation: To comply with Bulgarian and EU regulations

4. Data Sharing and Third Parties

We never sell your personal data. We may share information with:

  • Service providers (hosting, analytics, email platforms)
  • AI technology partners such as OpenAI, Google, and Anthropic
  • Legal authorities if required by law
  • Business partners, but only with your explicit consent

All third-party processors operate under GDPR-compliant agreements.

5. Data Storage and Security

We apply industry-standard security practices, including:

  • SSL/TLS encryption
  • Secure servers with strict access controls
  • Regular security updates and audits
  • Employee training in data protection

Data retention: Personal data is kept only as long as necessary for the purposes described or as required by law (typically 3–7 years for business records).

6. Your GDPR Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete information
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Receive your data in a portable format
  • Object to processing based on legitimate interest
  • Withdraw consent at any time

To exercise your rights, contact: privacy@aimarketingbg.com

7. Cookies and Tracking Technologies

We use cookies to:

  • Store preferences
  • Analyze traffic and user behavior
  • Deliver personalized content
  • Improve website performance

You can manage cookies through your browser settings. See our Cookie Policy for more details.

8. International Data Transfers

Some of our AI partners operate outside the EU, meaning your data may be transferred internationally. We ensure adequate protection through:

  • EU-approved Standard Contractual Clauses (SCCs)
  • Valid transfer frameworks where applicable
  • Explicit consent when required

9. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from minors. If you believe we have collected such information, contact us immediately.

10. Changes to This Privacy Policy

We may update this Policy to reflect changes in our practices or legal requirements. Significant updates will be communicated via email or a prominent notice on our website. Continued use of our services after updates means you accept the revised Policy.

11. Contact Information

AI Marketing BG
Email: privacy@aimarketingbg.com
Location: Varna, Bulgaria
Data Protection Officer: Available upon request

Bulgarian Data Protection Authority (Commission for Personal Data Protection):
Website: https://www.cpdp.bg
Email: kzld@cpdp.bg

We are committed to protecting your privacy and handling your data responsibly.